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Stonewall Cable Inc.'s Warranty and Return Policy

Warranty Policy

We take pride in our products and want you to be completely satisfied. All of our standard products come with a 30-day money back guarantee. Custom products may be non-returnable or subject to a restocking fee of up to 30%.

For products manufactured by Stonewall, if a manufacturing defect is in evidence, the product may be returned for rework or replacement at our discretion.

For products not manufactured by Stonewall, the manufacturer's warranty is passed on. No further liability, beyond that of the manufacturer's warranty, is assumed by Stonewall Cable, Inc.

We offer a Lifetime Warranty on some products as noted on the product page or per a Stonewall quote. This warranty does not cover damage due to misuse of the product.

This warranty constitutes Stonewall Cable Inc.'s entire liability. In no event shall Stonewall Cable, Inc. be liable for any incidental or consequential damage incurred from the use, misuse, or malfunction of any product sold.

Return Policy

All product returns must be pre-approved by Stonewall.  Before sending a product back you must obtain a Return Material Authorization (RMA) number. To request a return please call 800-525-3303 or e-mail sales@stonewallcable.com.  

Once your return has been approved and an RMA number assigned, you will receive instructions on how to return your product. For reference, the return address is listed below.

Stonewall Cable, Inc.
126 Hawkensen Drive
Rumney, New Hampshire
03266-3548

Please Note:
Custom products may be non-returnable or subject to a restocking fee of up to 30 percent.

 

 

Lifetime Warranty 30 Day Money Back Guarantee